YOU: I need someone to help me figure out how to help my child learn. Nothing is working and I need someone that understands me and my child.
ME: I understand. I've been there. I was looking for answers that didn't seem to exist but I've walked this path and figured out the steps to take -- to help your child learn in a way that empowers them. YOU: That's what I need!
WE: Great! Let's do this! You and me...chatting...bring your water, coffee or tea.